About Us

Valuing People First

Who We Are

Compassion PLUS Healthcare is a Home Care and Supported Living provider registered with the Care Quality Commission. We provide Home care services to people living in North Hertfordshire. Our Supported living services are across Hertfordshire and in Bedfordshire counties. At Compassion PLUS, Valuing People First is our mission. As such delivering person centred care with dignity and respect is the underlying principle in all we do.

Mission, Vision, & Values

Mission:

We provide compassionate and person-centered care and support, working collaboratively with partners to improve outcomes for people who use our services.

Vision:

Our vision is to become leaders in delivering excellent Person-Centered care and support services which empower people to achieve desired outcomes.

Our Values:

• Compassion: Delivering care with compassion is the underlying principle in all we do. People are cared for with kindness, empathy, dignity, and respect.
• Listen: Our ethos is to continuously improve the services we provide through actively listening and acting on people’s feedback.
• Choice: We value all people and recognize the importance of offering choice to the people we support, enabling them to feel empowered to live independent, happy, and fulfilled lives.
• Respect: We work on the principle that all people like to be treated with Respect and kindness; therefore, we demonstrate kindness to all people.
• Competence: We are a highly trained and competent workforce.

Home Care

We have highly trained and experienced Carers who will provide care for you or your loved one in the comfort of their home.

Living In Care

Live-in Care means you will have a Carer living with you in your home taking care of your personal care needs, providing care the way you want.

Respite Care

Respite care can be used to support you while your carer goes on holiday or has a break. Respite carers can live in or they can attend visits daily.

Supported Living

We provide person centered support enabling people to live independently within their own homes or in the local community.

Aims and objectives

The company impresses upon its staff the value of participation principle thereby ensuring that clientele and service users and carers alike are fully involved in care planning and risk management.

Offer skilled care to enable people supported by us to achieve their optimum state of health and well-being and to achieve desired outcomes.

Treat all people supported by us and all people who work here with respect at all times.

Uphold the human and citizenship rights of all who work and visit here and of all Service Users.

Support individual choice and personal decision-making as the right of all Service Users.

Respect and encourage the right of independence of all Service Users.

Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times.

Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.

Recognise the individual need for personal fulfilment and offer individualised programs of meaningful activity to satisfy that need of Service Users and staff

If you are a professional and you wish to make a referral

If you are a professional and you wish to make a referral, you can complete a referral form, and someone will contact you. Please click here to access the form.

Contact Us